Frequently Asked Questions

Questions. Answers. Clarity.

Find answers to common questions about Scholent, onboarding, pricing, security and school management.

General Questions

What is Scholent?

Scholent is a modern school management platform that helps educational institutions manage attendance, academics, communication, finance and school operations from a single system.

Who is Scholent designed for?

Scholent is designed for primary schools, secondary schools, academies, private schools and tertiary institutions.

Is Scholent cloud-based?

Yes. Scholent is delivered as a cloud-based platform, allowing authorised users to securely access the system from anywhere with an internet connection.

Do users need to install any software?

No. Scholent runs entirely through a web browser and does not require local software installation.

Pricing & Plans

How is pricing calculated?

Scholent pricing is based primarily on student capacity, allowing schools of different sizes to access the platform.

Do all plans include the same features?

Yes. All Scholent plans include the core platform. Optional services such as SMS and WhatsApp messaging may be available as add-ons.

Can our school upgrade later?

Yes. Schools can move to larger capacity plans as their requirements grow.

Are there long-term contracts?

Contract and subscription arrangements may vary. Please contact the Scholent team to discuss your institution's requirements.

Onboarding & Implementation

How long does onboarding take?

Onboarding timelines vary depending on the size of the institution, available data and implementation requirements. Our goal is to make the transition as smooth as possible.

Can Scholent help migrate data from another system?

Yes. Data migration assistance may be available depending on the source system and the quality of the existing data.

Do you provide training?

Yes. Training and onboarding support can be provided to help administrators, teachers and staff become comfortable with the platform.

Security & Data Protection

How is school data protected?

Scholent is designed with security, access control and data separation in mind. Each institution operates within its own dedicated tenant environment.

Does each school have its own portal?

Yes. Each school receives its own dedicated portal and branded subdomain, providing separation between institutions.

Is Scholent committed to data protection compliance?

Yes. Scholent is committed to protecting personal data and implementing appropriate security and privacy practices. Additional information can be found in our Privacy Policy.

Can user permissions be controlled?

Yes. Role-based permissions allow schools to control access for administrators, teachers, finance staff and other users.

Future Roadmap

What features are planned next?

Planned areas include parent portals, student portals, student wallets, meal ordering, advanced reporting, medical reporting, incident management and enhanced communication services.

Will new modules be added over time?

Yes. Scholent is an evolving platform and new capabilities will continue to be introduced as the product matures.

Can schools suggest new features?

Absolutely. Feedback from schools plays an important role in shaping future improvements and platform enhancements.

Still have questions?

Our team would be happy to answer any questions about Scholent, onboarding, pricing or implementation.

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